FAQ

It's a revolutionary new content format on DRAMAGO, that blends short-form video with interactive storytelling. Unlike traditional series where you just watch, our interactive storytelling puts you in the director's seat. Through key narrative choices, you decide the plot, unlock multiple endings, and shape your own story.

Absolutely! Character Interaction is an innovative feature extended from our interactive short dramas platform. You can choose your favorite male or female lead to engage in real-time dialogue selection—whether it's a Billionaire CEO, a stoic lawyer, or a charming reporter... Whoever your "type" is, we have them all here!

Yes. While we offer a limited preview on the web, the App is required for the full story and top-tier production standards. For the best quality, download the app to access a free trial, and our exclusive 2026 new release interactive features.

To ensure you have the genuine DRAMAGO experience, please look for our yellow-and-black logo with the abstract black dog to make sure you download the official app. DRAMAGO is the only official platform for our exclusive 2026 interactive dramas. Always verify the developer name before downloading to stay secure!

We offer various short dramas with a rich plot, featuring Billionaire CEO, Werewolf, Revenge, and Contract Marriage stories. Every exclusive drama is officially licensed content meeting top-tier production standards.

Yes, we offer various ways to watch! While some dramas are completely free, our premium series allow you to enjoy the first few episodes for free before unlocking the full story.

You can continue watching for free by earning credits through daily check-ins and ads. For the ultimate experience, subscribe to our Pass to receive a steady flow of credits and exclusive access to more episodes.

You can subscribe to the Pass directly in the app by tapping the subscription section and choosing your plan. Subscribing to the Pass grants you bonus credits to unlock more episodes, giving you a greater control over your viewing experience.

Please go to your App store (Google Play/Apple App Store) to cancel the subscription at least 24 hours before the current Pass subscription period ends. After canceling the subscription, you will still be able to use the subscription content during the paid subscription period.

Generally, all purchases of virtual credits are non-refundable. We recommend exploring the free trial episodes to experience our exclusive drama before topping up.

Account deletion is irreversible. Please note that once your account is deleted, all remaining credits, subscriptions, and benefits will be permanently removed and cannot be recovered.

No, once your account is deleted, all previously unlocked dramas and viewing history will be permanently removed. This means you will no longer have access to any unlocked content after account deletion.

We currently support subtitles in six languages: Traditional Chinese, English, Japanese, Indonesian, Portuguese, and Spanish. You can switch between them at any time in the player's Settings.

Your feedback is invaluable to us at DRAMAGO! Here are several ways you can provide feedback on our product and service:

• Customer Support: Whether you have a question, suggestion, or encounter an issue, you can reach out to us via email at service@dramagogroup.com.
• Social Media: Feel free to leave a comment or DM us on our official Facebook, Instagram, TikTok, or Google channels.